FAQ

WHEN WILL MY ORDER SHIP?

All orders are scheduled to ship within 48 hours after placing your order.  If you place your order after Friday 6PM PT or on weekends, your order will ship the next business day.

WHAT ARE MY SHIPPING OPTIONS??

We currently offer Flat Rate shipping for all orders, which is scheduled to arrive 3 business days from the ship date. If you need it sooner, please contact us at contact@litalewis.com.

DO YOU SHIP OUTSIDE OF THE U.S.??

Yes, we’re definitely able to ship outside the US. Please contact us at contact@litalewis.com if you do not see your country listed in our checkout form.

WHAT IS YOUR RETURN POLICY??

You can request an exchange or refund for all unused products within 30 days from your order date. You will be responsible for shipping the product back to us. To request an exchange or refund, contact us at contact@litalewis.com or through our online form. Please remember to include your order number and if you would like to exchange the product or receive a refund.